Shipping & Delivery Policy | homemart4u Mulbagal

1. Hyperlocal Delivery Zones in Mulbagal

HomeMart4U provides rapid, dedicated delivery service directly from our central butchering and grocery dispatch hub located on Srinivaspur Road, Mulbagal 563131.

We deliver to all principal residential and commercial areas across Mulbagal including:

• Someshwara Temple Area• Fort & Main Bazaar• Byrakur Road Localities• Srinivaspur Road Extension• Kolar Road Approaches• New Bus Stand Area

2. Delivery Charges & Free Tier

Our delivery fee algorithm calculates exact road distances dynamically using GPS geocoding:

Within 3,000 Metres (3.0 km): FREE DELIVERY (₹0)All orders within 3km of our Srinivaspur Road Hub enjoy completely free delivery.

Beyond 3,000 Metres: ₹1.50 per 100 MetresExample: 4.0 km = ₹15.00 delivery fee; 5.0 km = ₹30.00 delivery fee.

3. Delivery Timeframes & Express SLA

We operate our daily delivery fleet between 8:30 AM and 7:00 PM, seven days a week.

Standard Target SLA: 20 to 45 minutes from the time your order is confirmed.
Live Tracking: Real-time status progression (Preparing → Out for Delivery → Handover) is visible on your tracking portal.
Inclement Weather / Road Conditions: In the event of extreme weather or road closures, dispatch notifications will update you via SMS/phone call.

4. Food-Grade Packaging & Hygiene Standards

To preserve tenderness and biosecurity:

Fresh meats are dressed and immediately packed in leakproof, food-grade thermal containers.
Separate packaging compartments for grocery items (atta, oils, spices, dairy) prevent cross-contact.
Delivery executives follow contact-safe hygiene protocols.